The goal of an incident investigation is to uncover what happened and why it happened so the right set of corrective actions can be taken. A large part of the “WHAT” and the “WHY” will come from victim and witness interviews. The depth and quality of the information you get during those interviews has a lot to do with how you are as interviewer. Communication is a large part of your role as a supervisor or safety person, but it’s not necessarily something you are taught to do or feel comfortable doing. The good news is picking up just a few […]