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Most safety managers and supervisors were taught that good [...]
Most safety managers and supervisors have had the same frustrating experience. An incident happens, you pull the training records, and everything looks right. The worker attended the training. The rules were covered. The procedure was signed off. On paper, the system worked. And yet, someone still got hurt.
Every safety manager knows the moment. You look around the room during a safety session and you can tell who a long time has been there. Arms crossed. Eyes half on you, half on the clock. No questions. No resistance either. Just quiet disengagement.
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